Jira Service Management

{"xsrfToken":"ede7f2c7ad2cefcbb98526701cb0ae572e6692e5_lout","branding":{"id":"2","key":"fpcc","name":"Feripro - Kundenportal","portalBaseUrl":"/helpcenter/feripro/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a827094f-ba1c-4121-9882-7972346a0c7a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOWMzY2Q5OS05MDg5LTQyNzYtOTliZi1jOGUwZTdmMzY0ZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE4MjcwOTRmLWJhMWMtNDEyMS05ODgyLTc5NzIzNDZhMGM3YSI6WyJyZWFkIl19LCJleHAiOjE3MzM4NTcwMzEsIm5iZiI6MTczMzg1NjQzMX0.jzlliz9jLsLMBYlnrfmLBXzrXrwRsU_v831nbdiSdVQ&client=c9c3cd99-9089-4276-99bf-c8e0e7f364d4&mode=fit","logoId":"a827094f-ba1c-4121-9882-7972346a0c7a","isLogoAvailable":true,"helpCenterTitle":"Suche","sharedPortalName":"mecodia","translations":{"de-DE":{"helpCenterTitle":"Suche","sharedPortalName":"mecodia","localeDisplayName":"German (Germany)"},"en-US":{"localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#0e2440","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOWMzY2Q5OS05MDg5LTQyNzYtOTliZi1jOGUwZTdmMzY0ZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3MzM4NTcwMzEsIm5iZiI6MTczMzg1NjQzMX0.C_KyVMpTyowwquliwxyEdWf3ffXKmhqoDZCy2N1fF3g&client=c9c3cd99-9089-4276-99bf-c8e0e7f364d4&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"fpcc","projectId":11300,"serviceDeskId":2,"name":"Feripro - Kundenportal","description":"Herzlich Willkommen! Stellen Sie hier ganz einfach Ihre Anfrage an unser Feripro-Team.","portalBaseUrl":"/helpcenter/feripro/portal/2","onlyPortal":false,"reqTypes":[{"id":"12","name":"Allgemeine Frage","descriptionHtml":"","callToAction":"Allgemeine Frage","introHtml":"Haben Sie nicht gefunden wonach Sie suchen? Wählen Sie diese Option und wir helfen Ihnen.","icon":13263,"iconUrl":"https://mecodia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13263","groups":[3],"key":""},{"id":"16","name":"Angebotsanfrage","descriptionHtml":"","callToAction":"Angebotsanfrage","introHtml":"Lassen Sie uns eine Anfrage für ein unverbindliches Angebot zukommen.","icon":13264,"iconUrl":"https://mecodia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13264","groups":[3],"key":""},{"id":"69","name":"Einsteiger-Schulung","descriptionHtml":"","callToAction":"Einsteiger-Schulung","introHtml":"Sie benötigen eine Einsteigerschulung? Dann schreiben sie uns hier.","icon":13267,"iconUrl":"https://mecodia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13267","groups":[3],"key":""},{"id":"13","name":"Melden Sie ein Problem","descriptionHtml":"","callToAction":"Melden Sie ein Problem","introHtml":"Beschreiben Sie uns Ihr Problem im Detail. Wir kümmern uns darum.","icon":13266,"iconUrl":"https://mecodia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13266","groups":[3],"key":""},{"id":"73","name":"Verbesserungsvorschläge","descriptionHtml":"","callToAction":"Verbesserungsvorschläge","introHtml":"Wir sind offen für jeden Vorschlag.","icon":13265,"iconUrl":"https://mecodia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13265","groups":[3],"key":""},{"id":"74","name":"Anfrage per Mail","descriptionHtml":"","callToAction":"Anfrage per Mail","introHtml":"","icon":13187,"iconUrl":"https://mecodia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13187","groups":[],"key":""},{"id":"81","name":"Fax","descriptionHtml":"","callToAction":"Fax","introHtml":"","icon":13143,"iconUrl":"https://mecodia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13143","groups":[],"key":""},{"id":"78","name":"Kündigung","descriptionHtml":"","callToAction":"Kündigung","introHtml":"Kündigung der Lizenz, Auflösung der Instanz","icon":13190,"iconUrl":"https://mecodia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13190","groups":[],"key":""},{"id":"79","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"","icon":13147,"iconUrl":"https://mecodia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13147","groups":[],"key":""},{"id":"80","name":"Voicemails","descriptionHtml":"","callToAction":"Voicemails","introHtml":"","icon":13126,"iconUrl":"https://mecodia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13126","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"Allgemeines"}],"orderMapping":{"3":[73,13,16,12,69]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"89cd0daa-c3e3-3922-9ebe-68d874fd5abe","appLinkName":"System Confluence","appLinkUrl":"https://mecodia.atlassian.net/wiki","spaceKey":"FPH","spaceName":"Feripro Hilfe","spaceUrl":"https://mecodia.atlassian.net/wiki/spaces/FPH","isServer":false},"labels":[],"projectKey":"FPCC","serviceDeskId":2,"kbLinkDomainURLs":["https://mecodia.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FPCC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOWMzY2Q5OS05MDg5LTQyNzYtOTliZi1jOGUwZTdmMzY0ZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMzAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzM4NTc2MzEsIm5iZiI6MTczMzg1NjQzMX0.6nJEpygKwY3gbDtQpy8qQPsHUMz2vEpaZ0KmMCy-tOM","targetCollection":"upload-project-11300","endpointUrl":"https://api.media.atlassian.com","clientId":"c9c3cd99-9089-4276-99bf-c8e0e7f364d4","tokenDurationInMins":20}},"reqCreate":{"id":16,"projectId":11300,"form":{"name":"Angebotsanfrage","descriptionHtml":"","callToAction":"Angebotsanfrage","intro":"Lassen Sie uns eine Anfrage für ein unverbindliches Angebot zukommen.","instructions":"","icon":13264,"iconUrl":"https://mecodia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13264","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12017","fieldConfigId":"12720","label":"Ihr Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Zusammenfassung","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Angebotsanfrage"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11325","fieldConfigId":"12025","label":"Ihre Telefonnummer","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_12515","fieldConfigId":"13322","label":"Ihre Organisation","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11327","fieldConfigId":"12027","label":"Straße und Hausnummer","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11328","fieldConfigId":"12028","label":"Postleitzahl","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11329","fieldConfigId":"12029","label":"Stadt","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10700","fieldConfigId":"11400","label":"Einwohnerzahl","description":"Geben Sie hier die Einwohnerzahl Ihrer Kommune an. Alternativ können Sie hier die jährliche Teilnehmerzahl angeben. Bitte achten Sie darauf auf Kommata oder Punkte zu verzichten.","descriptionHtml":"Geben Sie hier die Einwohnerzahl Ihrer Kommune an. Alternativ können Sie hier die jährliche Teilnehmerzahl angeben. Bitte achten Sie darauf auf Kommata oder Punkte zu verzichten.","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Weitere Bemerkung","description":"Haben sie noch zusätzliche Fragen?","descriptionHtml":"Haben sie noch zusätzliche Fragen?","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_12514","fieldConfigId":"13321","label":"Datenschutz","description":"Der Schutz Ihrer Privatsphäre ist für uns sehr wichtig. In unserer [Datenschutzerklärung|https://feripro.de/datenschutzerklaerung] informieren wir Sie ausführlich über die Verarbeitung Ihrer Daten bei Ihrer Anfrage über unser Kontaktformular. \tDamit Ihre Anfrage bearbeitet werden kann, müssen Sie in die Verarbeitung durch Anklicken der Check-Box einwilligen.","descriptionHtml":"Der Schutz Ihrer Privatsphäre ist für uns sehr wichtig. In unserer <a href=\"https://feripro.de/datenschutzerklaerung\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Datenschutzerklärung</a> informieren wir Sie ausführlich über die Verarbeitung Ihrer Daten bei Ihrer Anfrage über unser Kontaktformular. Damit Ihre Anfrage bearbeitet werden kann, müssen Sie in die Verarbeitung durch Anklicken der Check-Box einwilligen.","required":true,"displayed":true,"presetValues":[],"values":[{"value":"11254","label":"Datenschutzerklärung akzeptiert","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/helpcenter/feripro/portal/2/create/16","requestValidateBaseUrl":"/helpcenter/feripro/portal/2/validate/16","calendarParams":{"firstDay":0,"date":"2024-12-10T19:47:11+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%d.%m.%Y","dateTimeIfFormat":"%d.%m.%Y %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"89cd0daa-c3e3-3922-9ebe-68d874fd5abe","appLinkName":"System Confluence","appLinkUrl":"https://mecodia.atlassian.net/wiki","spaceKey":"FPH","spaceName":"Feripro Hilfe","spaceUrl":"https://mecodia.atlassian.net/wiki/spaces/FPH","isServer":false},"labels":[],"projectKey":"FPCC","serviceDeskId":2,"kbLinkDomainURLs":["https://mecodia.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOWMzY2Q5OS05MDg5LTQyNzYtOTliZi1jOGUwZTdmMzY0ZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMzAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzM4NTc2MzEsIm5iZiI6MTczMzg1NjQzMX0.6nJEpygKwY3gbDtQpy8qQPsHUMz2vEpaZ0KmMCy-tOM","targetCollection":"upload-project-11300","endpointUrl":"https://api.media.atlassian.com","clientId":"c9c3cd99-9089-4276-99bf-c8e0e7f364d4","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}